Qantas' $100M Settlement Over Phantom Flights Scandal

Australia's biggest airline, Qantas, has agreed to a massive A$10o million (€61 million) settlement. This deal follows accusations of selling thousands of tickets for already cancelled flights. The Australian Competition and Consumer Commission (ACCC) sued the Sydney-based airline in the Federal Court last year. They alleged that Qantas engaged in false, misleading, or deceptive conduct.

The airline advertised tickets for more than 8,000 cancelled fights between May 2021 and July 2022. Moreover, Qantas will launch a compensation plan worth A$zo million (€12 million). This plan aims to compensate over 86,000 affected customers. Vanessa Hudson, the chief executive of Qantas, expressed regret over the situation. She stated, "Today represents another important step forward as we work towards restoring confidence in the national carrier."

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