Collect on Delivery: Still Relevant in the eCommerce Era?

Even in the digital-first age, collect on delivery (COD) remains a powerful payment option in many eCommerce markets. While most online shoppers are used to paying with cards or digital wallets, there’s still a large segment—especially in regions like Southeast Asia and the Philippines—that prefers to pay only when the product is in their hands.

So, what makes collect on delivery stick around? Let’s break it down, including the pros, the pitfalls, and how eCommerce services are making COD more efficient than ever.